Do give this article a read on how to get a virtual card.
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If you do not have a white card which is the Virtual Card in your app, you can get it with a few clicks 😉
However, you need to make sure your account checks this list:
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1) You have a Visa card that is "Active".
2) Your physical Visa card is not on the way.
3) You don't have a Visa Virtual card yet.Â
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Getting a Virtual Card
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You can swipe left on your "Card" section, where you will see a "+" button, such as the picture below. You can press it and you will straight away get a Virtual Card to use!Â
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Simply click on "Show details" to start using your card 💳
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Why should I create a virtual card?
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If you're a new user, creating a virtual card allows you to start spending online.
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Virtual cards are a great way to keep your physical and digital spending separate if you're an existing user.Â
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You'll be able to filter your transactions on your home screen and see where you spent with which card. If you're replacing your physical card, having a virtual card will allow you to keep using your BigPay account during the process 😉
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Note:Â If you want to replace your Virtual Card, you can only Delete and Add a new card once a month.Â
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If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.