General

About In-app Bill Payments & Prepaid Topup

• [Prepaid Top up] How do I perform a phone number prepaid top up?

About Stashes

• [Stashes] Can I create more than 1 Stashes with BigPay? 🏦
• [Stashes] What is my limit to store in my BigPay's Stashes? 🏦
• [Stashes] Do I get interest for my saving in BigPay Stashes? 🏦
• [Stashes] How to perform a withdrawal from my BigPay's Stashes 🏦
• [Stashes] How to top-up my BigPay's Stashes? 🏦
• [Stashes] How to create my BigPay Stashes? 🏦

See all 7 articles

About Split Bill

• [Split Bill] How do I initiate a split bill with another BigPay account? 💸

About Limits

• [Account] What Are My BigPay Account Limits? 📲

About Passcode Reset & Card's Pin Setting

• [Passcode] My App is Circling for a Long Time When I Tried to Reset the Passcode ⏳
• [Passcode] I Forgot My App Passcode, Can I Reset it? 🔓
• [Pin] I Forgot My PIN for Transactions, Can I Reset It? 💳

About Virtual Cards

• [Card] What are the differences between my blue physical card and virtual white card? 💳
• [Virtual card] What is a Virtual Card? 💳
• [Virtual Card] How Do I Get a Virtual Card? 💳
• [Virtual Card] Can I delete my virtual card? 💳

About Auto Top Up

• [Top Up] Why is my auto top-up disabled automatically?
• [Auto Top Up] How do I update the card details for my auto top up feature? 💳
• [Auto Top Up] Can I deactivate the auto top up feature on my BigPay account? 💡
• [Auto Top Up] How do I activate the auto top up feature with my BigPay account? 💳

About Friends' Transfer

• [Friends] Can I transfer to another BigPay user registered with a BigPay Singapore account? 💸
• [Friends] How do I request a transfer from another BigPay user?
• [Friends] How do I perform a transfer to another BigPay user?
• [Friends] Why I can't perform a transfer or receive a transfer from another BigPay user?

About Cashback Rewards

• [Cashback] How Do I Get a Cashback Reward? 💰
• [Cashback] How Do I Use My Cashback Reward?

About AirAsia Points (Big Points)

• [AirAsia Points] Why my points are reducing?
• [AirAsia Points] My points in the BigPay app is not showing in AirAsia Portal 🔤
• [AirAsia Points] I have changed my loyalty account details, how do I update it? 🔤
• [Points] airasia Points - How to Link/Unlink? 🔗
• [Feature] How to redeem my airasia points? ✨
• [Feature] Curious About airasia Points? We Got You. 🙌