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Melayu (Malaysia)
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  2. My Transactions

My Transactions

Information about Transaction Status, Refund, Pre-Auth Transaction and ATM transactions.

About Pre-Authorized Transactions

  • [Transaction] Pre-Authorization Hold (Petrol/Parking) โ›ฝ

About Fee and Charges

  • [Fee and charges] What is Credit card topup fee
  • [Fee and charges] What is Cross Border Transaction Fee?
  • [Announcement] An update on fee and charges (August 2023)
  • [Fees & Charges] Is there any fee if I use my BigPay card for international transactions? ๐Ÿ’ต
  • [Fees & Charges] Are there any fees if my account is inactive? ๐Ÿ’ต
  • [Transaction] What is the fee if I'm using my BigPay card for ATM withdrawals? ๐Ÿงพ
See all 8 articles

About ATM Transactions

  • [ATM] What is my limit for ATM withdrawals? ๐Ÿง
  • [ATM] The ATM machine did not disperse the cash I withdrew ๐Ÿง

About Transaction Refunds

  • [Transaction] I have not received my goods or services from the merchant ๐Ÿงพ
  • [Transactions] Is the amount credited in my account with a Released/Reversed status? ๐Ÿงพ
  • [Transaction] Where is My Refund? ๐Ÿ”Ž

About Transaction Status

  • [Card] Things you should know about using your BigPay card in AirAsia flights.
  • [Transaction] My payment was not successful with the merchant but the amount has been deducted ๐Ÿงพ
  • [Transaction] What does a "Released"/"Reversed" Transaction mean? ๐Ÿ‘€
  • [Transaction] What does a "Settled" Transaction mean? ๐Ÿค”
  • [Transaction] What does a "Pending" Transaction mean? ๐Ÿค”
BigPay Malaysia Support
Melayu (Malaysia)