My Card

About Card Replacement

• [Card] I have moved and the card is delivered to my old address. 🏠
• [Card] Help! I've lost my card. 💳
• [Card] How do I replace my BigPay card? 💳

About Card Activation

• [Card] There's an Error Message when I try to activate my card ❗
• [Card] How Do I Activate My BigPay Card? 💳

About Virtual Cards

• [Card] What is the difference between my blue physical card and white virtual card? 💳
• [Card] Can I delete my virtual card? 💳
• [Card] How do I get a virtual card? 💳
• [Card] What is a virtual card? 💳

About Card Renewal

• [Card] About BigPay Mastercard
• [Card] My card is expired, how do I renew it? 💳

About Card Delivery

• [Card] Why is my card delivery taking too long? 💳
• [Card] I didn't receive my card although in my app the status shows 'delivered'. 👀
• [Card] I have moved and the card is delivered to my old address. 📬