To better protect our customers financially, we require you to re-authenticate your saved payment method after a period of time.
Auto top up will be disabled, when any of the following 3 has hit:
- 90 days have passed since the last authentication.
- Auto top up has triggered 4 times. Before the 5th auto top up happens, one must re-authenticate.
- The sum is reaching RM5,000.00.
Wondering how to set up the auto top-up once again? Check this article: [Top Up] How do I setup auto top-up feature in my BigPay app? ✍
- Local Debit Card
- Local or International Credit Card - Top up fee applies
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.