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We are glad that you have collected some AirAsia points for your transactions.
If you noticed that the points are reducing, it might be due to the points have expired upon 2 years credited into your loyalty account.
To view your points expiry, kindly follow the steps below:
Step 1: Perform a login into https://www.airasia.com/en/gb and select My airasia points from the drop down
Step 2: Select My airasia points from the drop down
Step 3: You will be seeing the list of points credited and the points expired which deducted from your account
Wanted to know more about airasia points, check out this article: [Feature] Curious About airasia Points? We Got You. 🙌
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.