We would love to have it updated for you as well to ensure that your points were accumulated in your latest AirAsia account.
Kindly chat with us to allow our team to unlink the old account details so that you can further link your BigPay account with the latest details.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.