Thank you for your kind interest in BigPay Later's Loans!
We understand that it is not the ideal outcome for your application to be rejected, and we're sorry that this happened to you. 🙏
As much as we would love to further assist you with this, we currently do not accept any appeal requests yet.
These are a few broad parameters that can help you get your loan application approved:
1. You must be a Malaysian citizen aged between 18-65 years old, OR a foreigner with a long-term residence pass aged between 25-55 years old.
2. You must currently be residing in Malaysia.
3. Your income should be sustainable to service all your outstanding loans.
4. You have a good credit history.
We would encourage you to submit a new loan application after 180 days.
Hopefully, by then, we can understand you better when reviewing your credit and transaction history with BigPay.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.