Thank you for exploring our transfers-between-BigPay users' service.
Here are the steps to request a transfer from another BigPay user:
Step 1. Tap on the 'Explore' and select "Friends".
Step 2. Search for the phone number saved in your contact or add in the number manually.
Step 3: Key in the amount you wished to request.
Step 4: Tap on "Add note" if you wished to key in remarks for your request or directly select "Request".
Tada! The request will be sent to the recipient and they will be able to complete the request from their BigPay app.
Our gentle reminder, if you have not perform any transfer with the phone number before, you will not be able to request a fund from your BigPay app.
If you are unable to receive a transfer, check this article: [Friends] Why I can't perform a transfer or receive a transfer from another BigPay user?
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.