Thank you for utilizing our international bank transfer feature to Australia 😊
Your bank transfer was processed as the following schedule:
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Monday - Sunday/Public Holiday - To arrive in 1 working day |
If you are seeing a "Pending" status - it means your transfer request has been received and being processed for the recipient's bank on crediting or a initiate refund if the bank details is invalid
The status in your BigPay app would be updated from 'Pending' to 'Delivered' in 2-3 working days after the crediting process has been completed.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.