Thank you for utilizing our international bank transfer feature to Thailand😊
Your bank transfer will be process instantly in 15-30 minutes once the transfer was initiated.
If you are seeing a "Pending" status - it means your transfer request has been received and being processed for the recipient's bank on crediting or a initiate refund if the bank details is invalid
The status in your BigPay app would be updated from 'Pending' to 'Delivered' after the crediting process has been completed.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.