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Your local bank transfer were processed as the following schedule :
- Transfer made before 2 PM MYT: To arrive by the end (11:59 PM) of the same working day
- Transfer made after 2 PM MYT: To arrive by the end (11:59 PM) of the next working day
Curious about what does your local bank transfer status means?
a) A "Pending" Status
If you are seeing a "Pending" status - it means your transfer request has been received and being processed for the recipient's bank on crediting.
Kindly look out or advise the recipient to check on the bank statement for the following transaction name: Tranglo Sdn. Bhd GA30xxxxxxxxxx to know if the credit is in, despite BigPay's status showing 'Pending'.
The status in the BigPay app will be updated around 2-3 working days after the crediting is made.
b) A "Delivered" Status
If you are seeing a "Delivered" status - it means your transfer request has been received by the recipient's bank on crediting.
Kindly look out or advise the recipient to check on the bank statement for the following transaction name: Tranglo Sdn. Bhd GA30xxxxxxxxxx as the transfer should has been credited.
Here's our tips to fasten your local bank transfer: Do you know you can start using DuitNow Transfer for instant transfer with 0 fee charged? Tap on Explore> DuitNow Transfer or this article may help: [DuitNow Instant Transfer] How do I perform a transfer to a account number? 💱
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.