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CARD FEES & OTHER CHARGES*
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Joining Fee
None
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Annual Fee
Waived unconditionally
β
Account Service Fee
RM2.50 per month for inactive account where there is no card transaction in a particular month
Waived until further notice
β
ATM Withdrawal Fee
Local: RM6.00 per transaction
Overseas: RM10.00 per transaction or 2% of withdrawal amount, whichever is higher
(NOTE: For overseas, only RM10.00 will be charged until further notice)
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Currency Conversion Fee
(Applied when the purchase is effected in currencies other than Malaysian Ringgit)
Up to 1% + network charges
Network charges is part of the foreign transaction fee charged by the card network, Visa. Regardless of the card type, this fee is applied to all non-MYR transactions. Be assured that the exchange rate you see on the Visa exchange rate calculator is already inclusive of their network charge.
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Cross-Border Transaction Fee
(Applied when the purchase is through merchant acquired outside of Malaysia but charged in Malaysian Ringgit)
0.5% + network charges
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Replacement Card Fee
(Only applicable for Card replacement request made by Cardmember. Not applicable if due to defect of Chip or Card)
RM20.00 per Card
β
Physical Card Issuance Fee
RM20
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Card Cancellation Fee
Free
β
Card to Card transfer fees
Free
β
Sales Draft Retrieval Fee
RM15.00
β
Reload/Top-up Charges (Reload charges are levied by our respective partners)
IN APPLICATION:
1. CREDIT CARDS β 1% for local credit cards
- 2.9% for foreign credit cards
2. DEBIT CARDS β Rate levied by respective bank partners
3. BANK TRANSFER/FPX - Free
4. CASH TOP UP - RM1 + 2% of the reload value with the following caps:
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i. RM2 per transaction for reload amount up to RM100; and
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ii. RM5 per transaction for reload amount above RM100
Here's the comparison of the amount you pay to 7-eleven vs the amount you would receive in your BigPay account:ΒYou pay (RM) You get (RM) Fee amount (RM) 20 18.6 1.4 30 28.4 1.6 40 38.2 1.8 150 146 4.0 250 245 5
*Note that you can only top up RM250 per transaction for cash top-ups.
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Bank Transfer Fees
Malaysia - RM0.50
Indonesia - RM4.50 (Bank Transfer) / RM8.00 (Cash Pick-up)
Singapore - RM4.50
India - RM3.50
Nepal - RM6.00
Bangladesh - RM6.00
The Philippines - RM6.00 (Bank Transfer) / RM10.00 (Cash Pick-up)
Vietnam - RM8.00
Thailand - RM10.00
Australia - RM13.00
China (AliPay) - RM22.00
China (UnionPay) - RM22.00
βEuropean Union - RM6.00
United Kingdom - RM6.00
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*Note: All Fees and Charges are subject to 0% GST Charge effective 1st June 2018 onwards.
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If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.