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CARD FEES & OTHER CHARGES*
Joining Fee
None
Annual Fee
Waived unconditionally
Account Service Fee
RM2.50 per month for inactive account where there is no card transaction in a particular month
Waived until further notice
ATM Withdrawal Fee
Local: RM6.00 per transaction
Overseas: RM10.00 per transaction or 2% of withdrawal amount, whichever is higher
(NOTE: For overseas, only RM10.00 will be charged until further notice)
Currency Conversion Fee
(Applied when the purchase is effected in currencies other than Malaysian Ringgit)
Up to 1% + network charges
Network charges is part of the foreign transaction fee charged by the card network, Visa. Regardless of the card type, this fee is applied to all non-MYR transactions. Be assured that the exchange rate you see on the Visa exchange rate calculator is already inclusive of their network charge.
Cross-Border Transaction Fee
(Applied when the purchase is through merchant acquired outside of Malaysia but charged in Malaysian Ringgit)
0.5% + network charges
Replacement Card Fee
(Only applicable for Card replacement request made by Cardmember. Not applicable if due to defect of Chip or Card)
RM20.00 per Card
Physical Card Issuance Fee
RM20
Card Cancellation Fee
Free
Card to Card transfer fees
Free
Sales Draft Retrieval Fee
RM15.00
Reload/Top-up Charges (Reload charges are levied by our respective partners)
IN APPLICATION:
1. CREDIT CARDS – 1% for local credit cards
- 2.9% for foreign credit cards
2. DEBIT CARDS – Rate levied by respective bank partners
3. BANK TRANSFER/FPX - Free
4. CASH TOP UP - RM1 + 2% of the reload value with the following caps:
-
i. RM2 per transaction for reload amount up to RM100; and
-
ii. RM5 per transaction for reload amount above RM100
Here's the comparison of the amount you pay to 7-eleven vs the amount you would receive in your BigPay account:You pay (RM) You get (RM) Fee amount (RM) 20 18.6 1.4 30 28.4 1.6 40 38.2 1.8 150 146 4.0 250 245 5
*Note that you can only top up RM250 per transaction for cash top-ups.
Bank Transfer Fees
Malaysia - RM0.50
Indonesia - RM4.50 (Bank Transfer) / RM8.00 (Cash Pick-up)
Singapore - RM4.50
India - RM3.50
Nepal - RM6.00
Bangladesh - RM6.00
The Philippines - RM6.00 (Bank Transfer) / RM10.00 (Cash Pick-up)
Vietnam - RM8.00
Thailand - RM10.00
Australia - RM13.00
China (AliPay) - RM22.00
China (UnionPay) - RM22.00
European Union - RM6.00
United Kingdom - RM6.00
*Note: All Fees and Charges are subject to 0% GST Charge effective 1st June 2018 onwards.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.