There will be a scheduled system upgrade coming ahead and all BigPay services will be temporarily unavailable, including your BigPay Visa card and the BigPay app. Here’s what to expect:
When will it happen?
11:50AM, 7th August 2024 to 3:00AM, 8th August 2024 (GMT+8)
What should I do?
- Plan your transactions around the scheduled period
- We’ll notify you once the upgrade is completed and you will need to change your card PIN to continue using the BigPay card—that’s it!
What is this for?
This system upgrade will allow us to level up your security and bring you more amazing features that we’re sure you’ll love!
Reach out to our Customer Support at support.my@bigpayme.com during this period if you need any assistance, and we are ready to assist you further.