Thank you for exploring the purchase of travel insurance via your BigPay app.
Pro Tip: You'll get an Early Bird Discount if you buy the CovidLite Plan via the BigPay app at least 30 days before your departure date! The discounted price will be automatically reflected in the price quote you received.
Here's the A-Z to purchase it:
1. Tap on 'Explore'
2. Tap on 'Insurance'
3. Select 'TravelEasy - Individual' and select 'Get a quote' to begin the purchase
4. Key in the travel details about the trip.
5. The app will provide you a quotation based on your input. You can select the best option to go ahead with the next step by filling up the personal details.
6. Review your submission and pay using your BigPay account balance.
P.s.: Stamp duty will be charged if your insurance purchase exceeds RM150.
7. To confirm your purchase is successful, kindly check that:
- You have received the purchase confirmation email from Tune Protect at the confirmed email during purchase. You should receive the confirmation email no later than one day of purchase. Do also check your spam folder if you have not received the email.
- The Certificate of Insurance, including the policy number in the purchase confirmation email and all personal information is correct.
If you do not receive the purchase confirmation email within one(1) day of purchase, kindly contact Tune Protect:
Toll-Free No.: 1800 88 5753
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.