Thank you for exploring the payment feature in the airasia website.
We are truly sorry that the linked BigPay account could only be used on the app at the moment. If you wished to complete a payment on airasia website, you may kindly use or link your BigPay card instead.
We hope this assisted you! 😊
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.