Thank you for exploring the payment feature in airasia Superapp.
If you had tried to make payment but it doesn't go through, here's the common reasons why the payment might fail:
- The account balance is insufficient
- The BigPay account is blocked
- The BigPay card is frozen
- The BigPay account has been cancelled
We hope this assisted you! 😊
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.