Thank you for exploring the payment feature in AirAsia MOVE and here's the step-by-step to link both app for cardless transaction experience.
Before we proceed, kindly ensure that you have the latest app version of AirAsia MOVE and BigPay app downloaded.
Step 1: Login into yourAirAsia MOVE and tap on Link BigPay
Step 2: Authorise the linking in airasia app by tapping the allow button
3. The airasia app would redirect you to complete the process in the BigPay app. Kindly complete a login at this section
4. Check your airasia account email ID and click the button to link your BigPay account
5. Tick the boxes and click on 'I agree' if you wish to proceed with the process.
6. Approve the linking via In-app authentication, and you should notice the following screen indicating the linking process is completed.
7. Once you access your AirAsia MOVE, you shall notice your current BigPay wallet balance is displayed on the app.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.