Starting 30 August 2023, we will be making changes in the fees for some of our services, namely:
1. Cross Border Transaction fee imposed on merchants located outside Malaysia: Link
2. Credit card top-up fee: Link
Kindly click on the respective link above to read more about the changes.
Why are we making these changes?
- We have always strived to give you the best value for your money in your everyday transactions and financial needs. However, we had to make this difficult choice to introduce these additional fees that were previously waived so that we can keep our business sustainable.
- We want to continue improving and providing you with these services that you know and love, but we have to introduce fees for these because we incur costs when we make these services available to you.
- Rest assured we will endeavour to keep our rates competitive and fees transparent, so you can pay at home and abroad with peace of mind.
When are these changes taking effect?
- The changes mentioned above will take effect on 30 August 2023. You may indicate your acceptance of the new terms by tapping the “I accept” button on the pop up upon opening the BigPay app, or by continuing to use BigPay’s products and services past the effective date.