Thank you for exploring the prepaid number topup feature within your BigPay app.
Here's the A-Z to perform a top-up for your phone number:
- Tap on 'Explore'
- Tap on 'Bills'.
- Search for 'Mobile Prepaid' and select the telco provider you are currently using.
- Fill in the details and select the amount you wished to top up for your phone number.
PS: You can choose to set a payment reminder when you wished to top up the phone number in the next round.
- Press next, review the details and confirm the payment with In-app authentication.
- Kindly authorise it with fingerprint/FaceID/PIN
- Good to go! Your phone number should receive the prepaid topup in 10 minutes.
A gentle reminder from us: You will earn AirAsia points as well as RM30:1 points when you complete a prepaid number topup with us.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.