[Prepaid Top up] How do I perform a phone number prepaid top up?

Thank you for exploring the prepaid number topup feature within your BigPay app.

Here's the A-Z to perform a top-up for your phone number:

1. Tap on 'Explore'
2. Tap on 'Bills'.
   
3. Search for 'Mobile Prepaid' and select the telco provider you are currently using.
   
4. Fill in the details and select the amount you wished to top up for your phone number. 
             
   PS: You can choose to set a payment reminder when you wished to top up the phone number in the next round. 
5. Press next, review the details and confirm the payment with In-app authentication.
            
6. Kindly authorise it with fingerprint/FaceID/PIN
7. Good to go! Your phone number should receive the prepaid topup in 10 minutes. 

A gentle reminder from us: You will earn AirAsia points as well as RM30:1 points when you complete a prepaid number topup with us. 

If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.